WHAT PERSONAL INFORMATION DO WE GATHER?
When you visit this Website, you may provide Duramax Building Productspersonal information you knowingly and voluntarily choose to disclose, and information that we automatically collect as you browse this Website. We contract with other companies to provide certain services, including credit card processing, affiliate marketing and shipping. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Duramax Building Products and its affiliates.
INFORMATION GATHERED AND STORED
When you browse this Website, you and your Web browser may also transmit information that we automatically collect. We log your IP address, the Web pages you visit and the time of your visit, and other relevant data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to Duramax Building Products include the type of computer, operating system and browser you are using. This information is provided by your browser, which we use to improve the performance of this Website and make it more compatible with the technology used by the visitors of this Website. We may also place “cookies,” in the browser file of your computer’s hard drive. These cookies automatically identify your browser to our server whenever you interact with this Website. We use the cookies to record Website statistics. Most browsers automatically accept the cookies, but you usually can change your browser setting to prevent the acceptance of cookies.
INFORMATION YOU VOLUNTARILY SUBMIT
We collect and store any information you enter on this Website or provide in other contacts we have with you. Information is collected from visitors to this Website, including in the areas described below, as applicable. You may change any of your personally identifiable information in your account online at any time. You may request to have the information on your account deleted or removed, although you cannot delete information associated with past purchases.
If you contact Duramax Building Products representatives by telephone, e-mail or letter, we may keep a record of your correspondence or comments. If you report a problem with this Website, we may collect such information in a file specific to you. If you contact Duramax Building Products through our feedback area or by calling one of our customer service representatives, we may ask for your name and e-mail address in order to send you a reply. If other users or third parties send Duramax Building Products correspondence about your activities on this website, we may keep the information in a file specific to you.
We collect IP addresses for the purposes of system administration, to gather broad demographic information, to report non-personally identifiable information to any of our advertisers, and to monitor the level of activity on this Website. We collect information from visitors to this Website regarding the URLs they came from, their IP addresses, domain types, the browser type used to come to this Website, the country, state and telephone area code where their servers are located, the pages of this Website that visitors viewed during their visit, and any search terms entered on this Website.
In order to improve our services to you, we sometimes ask some of our customers to voluntarily complete surveys, which may be collected by an independent third party. Individual survey answers are confidential, although non-personally identifiable information is collected and disclosed to third parties. If you do not wish to participate in a survey, simply decline to participate when asked.
From time to time, we may provide free newsletters and promotional e-mails as a service to our customers. We may periodically send you newsletters and e-mails listing current specials and deals. To stop receiving our newsletter, send an e-mail to us at firstname.lastname@example.org.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use your personal information to communicate with you if and when necessary in connection with your use of this Website, to respond to your questions, or to send you material and information you request. We may also use your personal information to: Personalize your Website experience and allow Duramax Building Products to deliver the type of content and product information in which you are most interested - Process your orders for products and services - Respond to any questions you may have - Respond directly to you for clarification of your questions - Process your request for materials or information - Provide you with e-mail messages and other information regarding upcoming events, new products or services and general information about our products and services and those of our select business partners. You may elect not to receive these communications, either when you initially register at this Website, or at any time thereafter.We may also use collected information in order to help diagnose problems with our servers, and to administer this Website. We also may use all information we collect to analyze statistical use patterns and demographic data and to improve this Website to better serve our customers. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information. We may also prepare and keep statistical records and other data about you and other users of this Website, but we do so in a way that does not identify you or any other user personally. We may hire third parties to help us collect and analyze such data, and we may share such statistical data with third parties. Again, such statistical data will not specifically identify you or any other user. We use this information to help us make this Website more useful to visitors — to learn about the number of visitors to this Website, what part(s) of this Website they are interested in, how long they use this Website, and the types of technology our visitors use.
SHARING YOUR PERSONAL INFORMATION WITH OTHERS
Duramax Building Products does NOT share any of this information with outside third parties except marketing companies engaged by Duramax Building Products to conduct marketing campaigns or promotions under the direction and control of Duramax Building Products. DuramaxbUilding Products always maintains ownership and control of this information.
LINKS TO OTHER SITES
This Site may contain links to other web sites. Please be aware that Duramax Building Products is not responsible for the privacy practices of such other sites. Duramax Building Products encourages our users to be aware when they leave this Site and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by this Site. Additionally, the existence of any external link or external request for information does not suggest that we are endorsing the linked or external company or its products or services.
Duramax Building products has security measures in place to protect the loss, misuse and alteration of the information that are under our control. These include a firewall to prevent unauthorized access to our systems and maintenance of registration information in a separate database. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet. We will protect the transmission of credit card and other transactional information through industry standard, SSL (secure socket layer) encryption.
However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you transmit such information at your own risk. In the event of an actual or suspected security breach, we will use commercially reasonable efforts to notify you.
You may choose not to receive e-mail or postal mail solicitations and/or research surveys by checking the box on the registration page when you register. You may at any time opt out of receiving further communications via e-mail. When you receive an e-mail from us, you will be given the option of replying with an instruction to delete your name from our e-mail list. Please note, however, that you may be added again to our e-mail list if you subsequently participate in other promotions or submit further personal information at this web site.